Terms Of Use

The use of the web pages and services provided to the visitor / user, by the website Ladida.gr owned by “Alkistis Varlami” (Tax Identification Number: 129929909, ELGEMI.043019906000) hereinafter “the company”, reserves the right to freely modify or revise the terms and conditions of Use and transactions by the e-shop, at any time it deems necessary, and undertakes to inform consumers of any change, through the pages of this e-shop. Contracts through the online store are compiled in Greek.

 

Information & products provided

The company is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of the company as well as the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made by Error/error in common experience and is entitled to correct them whenever it becomes aware of their existence.

 

Limitation of liability

The company in the context of its transactions from the online store is not responsible and is not liable for compensation for any damage or damage resulting from the cancellation of orders, from the non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products exhibited in the online store but informs on the basis of The kept data about the availability or non-availability of the customer concerned and undertakes in case of change of these data, to inform customers in a timely manner about the non-availability so in this case it is not under any further responsibility.

The online store provides the content (e.g. information, names, photos, illustrations), products and services available through the website “as they are”.

In no case is the company liable civilly or criminally for any damage (positive, special or consequential, which indicatively and not restrictively, divisively and/or cumulatively consists of loss of profits, data, lost profits, pecuniary satisfaction, etc.) who may suffer a visitor of the online store or a third party from a cause related to the operation or not and/or the use of the website and / or failure to provide services and / or products and / or information available by him and / or any unauthorized third party interventions in products and/or services and / or information available through it.

 

Intellectual property rights

All content of the online store, including distinctive titles, marks, images, graphics, photos, drawings, texts, etc. they are the intellectual property of the company and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the company is licensed for its own exclusive needs and for the operation of the online store.

Any copying, transfer or creation of derivative work based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, reissue, upload, announcement, dissemination or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with prior written consent of the company or any other copyright holder.

The names, images, logos and distinctive features listed and describe the online store with the brand name Ladida.gr or the products or services of the company or third parties, are assets of the company or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any way give permission or right to use them by third parties.

 

User Responsibility

The user / customer agrees and undertakes to use the services, information and data of the online store as the law provides and based on the rules of good faith and transactional ethics. Is obliged not to use the online store under the brand name Ladida.gr for:

1. sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causing unlawful insult and harm to the company or to any third party or offending the confidentiality or privacy of any person’s information

2. send, publish, send by e-mail or transmit in other ways any content that causes insult to users morals, social values, minors, etc..

3. sending, publishing, sending by e-mail or otherwise transmitting any content for which users are not entitled to transmit in accordance with the law or applicable contracts (such as internal information, proprietary and confidential information obtained or disclosed as part of Labor Relations or covered in confidentiality agreements),

4. sending, publishing, sending by e-mail or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind,

5. sending, publishing, sending by e-mail or otherwise transmitting any material containing software viruses or any other codes, files or programs designed to interrupt, damage, destroy or equip the operation of any computer software or hardware,

6. intentional or unintentional violation of applicable law or provisions,

7. harassment of third parties in any way,

8. collection or storage of personal data about other users.

 

Restricted license

Ladida.gr, subject to the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and present this website and its contents. This license does not constitute a transfer of title to the website and its details and is subject to the following restrictions:

(1) you must retain on all copies of the website and its details, all copyright annotations and other proprietary rights and

(2) you may not modify the website and its information in any way or reproduce or publicly present, distribute or otherwise use the website and its information for any public or commercial purpose, unless otherwise permitted herein.

 

Links to the website Ladida.gr

The links included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third-party benefits, businesses, etc.p.

These associated websites are not under the control of the company and the company bears no responsibility for the contents of any such website or any link included in an Associated website, or any changes or updates to such websites.

The company is not responsible for internet broadcasts or for any form of transmission received from any linked website. The company provides these links to its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the Company approves or accepts their content.

 

Correction, modification or deletion of information

In Ladida.gr it allows its users to correct, change, supplement or delete data and information provided to Ladida.gr. if you choose to delete an information, the Ladida.gr he will act so that this information is deleted from his files directly.

For the protection and safety of the user the Ladida.gr it will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems related to the operation of the website or to make any query contact the Ladida.gr through www.ladida.gr or by phone (0030) 231 022 0158 or by e-mail to the e-mail address info@Ladida.gr.

The change or correction of your personal data can also be done through the registration page of Ladida.gr. Please note that we will do everything possible to protect your personal data, but your password protection on our website is also up to you.

 

Transaction security

In Ladida.gr it is committed to ensuring the security and integrity of the data it collects about the users of its website. In Ladida.gr it has adopted procedures that protect the personal data that users provide on its website or provide it by any other means (eg. by telephone).

These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and change or destruction. They also help to certify that these data are accurate and used correctly.

Your connection to it is secure because it uses SSL (Secure Sockets Layer). SSL technology relies on a code key to encrypt the data before it is sent over the (SSL ) connection.

The security check between the data and the Server is based on the unique key code ensuring the communication in full. Browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the TLS protocol and it is recommended to use them to connect to the website Ladida.gr.

 

Periodic Changes

Constantly the Ladida.gr it expands, updates and improves its website, and its related products and services, will also renew this policy. We recommend that you read this process at regular intervals in order to be informed of any changes to the content of this Privacy Policy. This policy will be amended from time to time without prior notice to users.

 

Acceptance of the privacy protection procedures implemented by the Ladida.gr

If you use this website you accept and consent to this Privacy Statement as well as to the terms and Conditions of use of the website that have been announced through it.

 

Return Policy

The company supports e-commerce enables you, through the completeness of the descriptions of which it posts on its pages, to enjoy the privilege of direct contact with the products it has from your computer screen quickly and easily.

Wanting to highlight the benefits of using the internet in our daily purchases below we list the terms and conditions for the return of defective or non-defective products.

 

Product returns due to delivery error

In all cases where other than those sold are delivered, by type or quantity or missing property which has been previously agreed in writing with the company, the customer returns the products for inspection and detection of the error.

In this case the costs of returning the products to the company as well as the costs of refoulement to the customer are borne by the company as long as the proposed method of Return is observed by the company.

 

Returns of defective products

If it is found that the item has a manufacturing defect, if this is confirmed by the authorized repairman who provides the guarantee of good operation or if the company itself directly provides the guarantee of good operation, the following applies:

• The warranty is provided for a limited period indicated in the analytical characteristics of the product. After the end of this period, the replacement of products is possible for an additional fee following a new agreement with the customer.
• The return of the product to be replaced should be made together with all the documents that accompanied the product (P.Allah. Dat, AP. Retail etc.K) and complete its packaging. If it is a defect found later than delivery and the packaging does not exist or also if the packaging of the product was received by distributors at the time of delivery of the item the packaging of the product is not required.
• The return of the products will be carried out either by personnel and means of transport of the company or by courier, or in one of the stores that the company cooperates with. In cases of return by courier, the customer is charged with the shipping costs to the company and the company is charged with the shipping costs of the replaced product.
• After the return of the products, the defect reported by the customer is checked and then contacted for information on the results of the inspection.
• If the defect is found, replacement of the product is carried out, otherwise cancellation of the transaction in case it is not possible to repair the product in a reasonable time and no other product of corresponding or better characteristics or corresponding value can be found by the company for the replacement. In case of cancellation of the transaction, the return of the money of the initial purchase is made in the same way as the initial payment of the customer to the company was made.
• In particular, in the case of a credit card charge, the company will be obliged to inform the Issuing Bank of the cancellation of the transaction and the bank will then proceed to any operation provided for under the contract drawn up with the customer without any relevant liability of the company anymore. The company, following this information, is not responsible for the time and manner of execution of the counterclaim, regulated by the previously announced contract. In the case of cash payment, if the Customer had chosen the option “pick-up from the store”, it will be made by returning his money to him from any branch of the company’s network. In case of payment by bank transfer, a reverse bank transfer will be made from the company’s accounts to the customer.
• In the event that the products are returned damaged or incomplete, the online store has the right to demand compensation from the customer, the amount of which will be determined by the condition of the products and to unilaterally and without further ado make a total or partial offset of this claim against the customer.

 

Returns of products considered defective on delivery (DOA)

The return of products, which are considered defective on delivery (DOA) will be accepted within seven (7) calendar days after delivery to the customer. At the same time, the product should not be damaged and have all the original documents that accompanied the product and complete its packaging. In these cases, the following applies:

• The product is received and checked to determine the defect reported by the customer.
• Provided that they have been previously received and checked by the company, the item will be replaced with a similar new one, or in case of unavailability with another new product of corresponding quality and price, otherwise in case the customer does not want a replacement, a refund of the original purchase will be made to the customer .The refund is made in the same way in which the initial payment of the customer to the company was made.
• In particular, in the case of a credit card charge, the company will be obliged to inform the Issuing Bank of the cancellation of the transaction and the bank will then proceed to any operation provided for under the contract drawn up with the customer without any relevant liability of the company anymore. The company, following this information, is not responsible for the time and manner of execution of the counterclaim, regulated by the previously announced contract. In the case of cash payment, if the Customer had chosen the option “pick-up from the store”, it will be made by returning his money to him from any branch of the company’s network. In case of payment by bank transfer, a reverse bank transfer will be made from the company’s accounts to the customer.
• The shipping costs for both the return of the products to the company and the return to the customer of the replaced product are borne by the company.
• In the event that the products are returned damaged or incomplete, the online store has the right to demand compensation from the customer, the amount of which will be determined by the condition of the products and to unilaterally and without further ado make a total or partial offset of this claim against the customer.

• The return for product replacement should be done together with all the documents that accompanied the product (e.g. receipt etc.) and its complete package
• The return of the products will be carried out either via courier, or at the store maintained by the COMPANY with the trademark “Ladida.gr” in Thessaloniki. In the case of returns via courier, the customers bears the shipping costs to the COMPANY and the COMPANY bears the shipping costs of the replaced or repaired product.
• After the return of the products, the defect reported by the customer is checked and then he is contacted to be informed about the results of the check.
• If the defect is found, a repair is carried out, or replacement of the product, otherwise cancellation of the transaction to if the product cannot be repaired within a reasonable time and no other equivalent product can be found by the COMPANY characteristics or equivalent value for the replacement. In case of cancellation of the transaction the refund of the initial purchase is made in the same way as the customers original payment was made to the COMPANY.
• In particular, in the case of billing via credit card, the COMPANY is obliged to inform the issuing Bank of its cancellation transaction and the bank will subsequently carry out any transaction that provided on the basis of the contract he has drawn up with the customer without relative responsibility of the COMPANY anymore. The COMPANY after the information does not bear any responsibility for the time and manner of its execution offsettings, regulated by the aforementioned contract. In case of cash payment, if the customer had chosen it possibility of “collection from the store”, it will be done with a return of his money to him at the COMPANY store. In case of payment by bank transfer, it will be reversed from the COMPANY’s account to the customers.
• In case the products are returned damaged or incomplete the Online store has the right to request compensation from the customer, the amount of which will be determined by the state of products and to proceed unilaterally and irrevocably in total or partial offset of his claim against the customer.

• The CUSTOMER has the right to withdraw  from the purchase contract within a period of time 14 calendar days from delivery and even when there are many products in the same order from the delivery of the last while when there is an obligation to deliver products at regular intervals from the tradition of the first. The withdrawal is made under the following conditions:
• This withdrawal is unprovoked and without any charge and if the item has already been delivered, the customer must return the product exactly as received, with all accessories of it, the forms that accompany it and its packaging in excellent condition. The return of the item is accpeted, only if the buyer has paid any amount incurred by the company for it shipping the item to him and the shipping costs for the return of the type.
• The declaration of withdrawal is made in writing or electronically and the COMPANY is obliged to send confirmation of the receipt declaration of withdrawal as soon as it comes to it.
• Following the declaration of withdrawal, the COMPANY is obliged to perform the price received at most within 14 days of receipt products.
• Delivery shipping costs are non-refundable if the customer had chosen a delivery method other than the cheapest or standard offered by the COMPANY.
• The refund to the customer will be done by the same means the initial collection was made. Specifically in the case of billing by credit card as follows: in the event that by withdrawal and return of the item has been paid to the COMPANY from the Bank, the COMPANY is obliged to inform the Bank to cancel the transaction and the bank will proceed to each act provided for on the basis of the contract drawn up with the customer. The company after having informed, does not bear any responsibility for the time and manner of execution of the offsetting, which regulated by the aforesaid contract. In the case of payment with cash, if the customer had chosen the option “pick up from shop”, will be done by returning  his money to him from the store. In case of payment by bank transfer, the refund will be sent into the customers account.
• For more information we are always at your disposal either through phone at 2310220158, or by e-mail at info@Ladida.gr